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We Offer a Team of Integration Specialists

Systems Integration Specialists

Meridian Integration is an information technology and consulting firm headquartered in Jacksonville, Florida. As an Oracle partner, we specialize in the integration and support of IBM's MAXIMO and Oracle's utility business suite including CC&B, MDM and MWM. Our flagship product, the Meridian Migration Manager (MMM) is a comprehensive data management solution used to streamline all data related operations such as configuration management, account replication, purge & archive, code deployment, etc.
At Meridian Integration our software development division focuses on delivering products that make our clients' jobs easier. Our products are designed to streamline cumbersome processes by simplifying complex steps and removing redundancy.
Aside from our consulting services and product development we also offer managed services, project outsourcing, Web Self Service (WSS), training, conversion services and custom solutions development.

Services & Solutions

Our team is customer focused and is always willing to go the extra mile to ensure our customers receive the highest quality services.
Integration of Business Systems
Oracle©Customer Care and Billing
Custom Solutions Development
Project Outsourcing
Conversion Services
Integration Architecture
IT Consulting
Reports Development
Technical Training

Client Testimonials

What Businesses are Saying

 

The services you provided have helped us to improve the functionality within CC&B and the Web Self Service applications. As a result we have been able to deliver value added products and services to both our internal and external customers, while simultaneously strengthening the skills of our technical resources.

The Rules Engine is a critical component for us and we are confident that CGI's continued partnership with Meridian Integration will enable us to provide the most efficient and effective forms processing platform of any ETM implementation.


Simple Solutions for Your Complex Needs

Meridian Products and Services give your business the end to end solutions you are looking for.

Meridian Migration Manager

Meridian Migration Manager

Meridian Migration Manager (MMM) operates within your OUAF product. It is designed to simplify the task of extracting and managing data and configuration. MMM integrates seamlessly with IBM's MAXIMO and Oracle CC&B, MDM, MWM, ETM and RMB. It allows both business and technical users to quickly identify and manage all types of data (configuration, master and transactional). A customizable approval workflow allows you to tailor the product to your organization’s needs. Other features and benefits include:
Empower non-technical team members with the ability to quickly extract and migrate subsets of data between environments.
Quickly replicate accounts to support testing and training initiatives. Quickly replicate a customer’s entire "V" with the click of a button to streamline complex data scenarios.
Enforce Release/Build management by organizing data into Releases and Packages.
Introduce Change Control & Software Configuration Management (SCM) through a dynamic workflow approval process.
Support Version Control integration.
Purge & Archive allows you to maintain a reasonable, high per-formance implementation while maintain data integrity.

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Web Self Service

Reduce call volume while improving customer satisfaction! Our Web Self Service (WSS) product is entirely SOA based and works with any leading, back-end CIS system including Oracle CC&B. As an Oracle Partner, we provide preconfigured, integrated SOA adapters so you can have your web and mobile presence up and running in no time.
Account Information Portals
Consumption History
Financial History
Start/Transfer/Disconnect Service
High Bill Complaint
SMS & Email Notification

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We Specialize in..


Managed Services & Support.
SOA Business Integration
Oracle Utilities (CC&B, MDM & MWM)
Web Self Service + Mobile
Software Product Development
Custom Solutions Development
IT Consulting & Project Outsourcing
Conversion Services
Business Intelligence & Reporting
Training
Data Purge & Archiving


Our Expertise

Aside from our product development, we also offer managed services, project outsourcing, Web Self Service (WSS), training, conversion services and custom solutions development.

Systems Integration

We specialize in deployment and integration of complex CRM and ERP systems. Our team is equipped with the functional and technical knowledge to integrate key business systems within your organization. Our integration technique follows SOA methodology used for integrating core business systems.

Customer Care & Billing

Our team has extensive implementation experience with the Customer Care and Billing product for utilities clients. We specialize in configuration and implementation in every aspect of the CRM lifecycle from New Service Requests through Billing and Collections activities.

Technical Training

Meridian Integration offers technical training to our clients when we implement CRM, ERP or custom solutions. The goal is to equip our clients with the tools and technologies needed to support and extend their implementations to meet the growing demands of their business.