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Meridian is a certified Minority Business Enterprise (MBE)

Meridian Integration, LLC is granted Minority Business Enterprise (MBE) certification from State of Florida

JACKSONVILLE, FL – Meridian Integration, LLC, a Jacksonville-based software and IT services company, was recently granted its MBE (Minority Business Enterprise) certification from the state of Florida. The MBE certification is awarded to eligible companies through an application process, and affords MBE-designated companies with business development resources, referrals, and technical assistance. “This is a terrific asset in support of our strategy for company growth,” said Zendrick Cunningham, President of Products for Meridian, “We’re excited to partner with those state agencies that value supplier diversity, and bring our quality products and services to the table.”


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Bill2Pay and Meridian Integration Release of KeepTRAC



Bill2Pay and Meridian Integration Announce the Release of KeepTRAC

KeepTRAC, an innovative customer engagement platform, is now available to utility providers nationwide–streamlining the customer engagement process.

Bill2Pay and Meridian Integration are excited to announce the release of KeepTRAC, an innovative customer portal that pairs the latest billing & payment technology with a comprehensive customer engagement platform. KeepTRAC is the result of a collaborative effort between Bill2Pay, an industry leader in billing & payment solutions, and Meridian Integration, a leading information technology consulting firm and software development company. KeepTRAC is now available to utilities as an all-in-one customer-centric solution, providing superior service and advanced features which significantly increase the information available to their customers. View more

Meridian Integration Announces Partnership with Florida State College of Jacksonville Technology Program (I-Tech)

JACKSONVILLE, FL – Meridian Integration, LLC, a leading international provider of software and services for the utility industry, is excited to announce a partnership with Florida State College at Jacksonville’s (FSCJ) I-Tech program. This program targets entry-, middle- and high-skilled occupations in the high demand Computer Information Technology industry of Jacksonville and the surrounding Northeast Florida region.  Meridian will be providing internship opportunities for program participants, such as intern Jared Boice, who shared these thoughts: “The I-Tech program has proven to be an invaluable opportunity by preparing me for a career in java development and pairing me as an intern with Meridian Integration. The 11-week module has already started paying off for me, literally, as I am now working 40-hour weeks while also increasing my experience in the IT field.”  FSCJ’s I-Tech program is made possible, in part, by the H-1B Ready to Work Partnership grants program from the U.S. Department of Labor.  For more information on Meridian Integration, please visit  More information on FSCJ’s I-Tech program can be found at

City of Long Beach goes LIVE with MCUES®

City of Long Beach goes LIVE with Meridian Integration’s Customer Self Service Platform

The City of Long Beach, CA has updated their web customer self service portal with Meridian Integration’s MCUES® customer self service platform.  The application went live on July 17, 2016 and has eclipsed 10,000 customer registrations in the first two weeks.  This marks Meridian Integration’s leading production installation of MCUES software, which Long Beach uses to offer a variety of online utility services to customers including electronic billing, payment, and service order offerings.  Learn more about the MCUES platform.

CS Week 2016 – Phoenix, AZ

Please visit us at booth 619 in Phoenix this year. We will be showcasing our recent releases of products and services.

Meridian Enterprise Test Automation (META) Released

META automates the testing activity of complex CRM and ERP systems. Test data is automatically captured, applied and analyzed to produce comprehensive reports and analysis for testing outcomes. Thresholds and tolerances can be set for test cases based on the expected outcomes. Never fall behind in critical system patches again due to the lack of testing resources!

EDMS Released

This new version offers unparalleled features for point-and-click data Extraction, Transformation and Loading. Such ETL functions are high performing, allowing testers and trainers to setup support instances in no time!

Meridian Integration Completes Successful CC&B Upgrade

JACKSONVILLE, Fla. (August 6, 2015): Meridian Integration (Meridian), a leader in utility business and technology solutions, announced the completion of its Barbados Light & Power Co. Ltd. (BL&P) upgrade to CC&B version 2.4. The three-month effort involved an interactive fit-gap analysis of configuration and application functionality, the conversion of over seven years of historical customer data, and the redevelopment and testing of reports, interfaces, and other elements of customized code. For this effort, Meridian partnered with Split Rock Consulting, Inc. (Split Rock).

“We are very excited about the outcome of this upgrade and the results which we were able to achieve. BL&P voiced a tremendous level of satisfaction with the effort,” says Zendrick Cunningham, Meridian CEO. “There are only a handful of CC&B upgrades which have been accomplished within this timeframe.”

Meridian was responsible for project management, data conversion, the delivery of text-based, table and XAI driven interfaces, and the conversion of Java and COBOL plug-ins. They were also responsible for the substantial redevelopment effort of approximately 200 Business Objects Crystal Reports for use in Oracle BI Publisher. In addition, Meridian led the fit-gap analysis effort, which involved comparing functionality utilized by BL&P in the 2.0.5 version of CC&B to the newer 2.4, in order to identify configuration, business process, and training impacts that had to be addressed during the upgrade.

Amanda Bayley, the BL&P Project Director and Customer Services Functional Business Analyst, states, “Meridian’s team brought their skills, knowledge and innovative approaches to our project. We gave them an extremely aggressive timeframe for the implementation, and their experience and ability to adapt to changing project conditions, allowed us to see major successes very early on in the project. Meridian was able to marry their knowledge of the CC&B application with their home-grown product offering, the Meridian Migration Manager. As a result, our testers had reliable data with which to test our many business processes and reports, in very short order.” Bayley continues, “In the end, Meridian went above and beyond what was expected. This allowed us to benefit from an uneventful go-live weekend, which saw the fastest conversion processing window for the project and a stable system immediately thereafter.”

“Agreeing and adhering to the scope of work was the key to our success,” says John Hanke, President of Split Rock and Project Manager. “Given the tight schedule, it was critical to define all the activities and deliverables and then keep the team’s focus on those tasks.”

Cunningham adds, “By working on an aggressive schedule like this, it helped us to develop a solid template for future upgrades, whether the application in question is CC&B 2.4 or 2.5. We were able to breakdown our activities and processes in a way that will allow us to transfer them to our other projects. Our implementation methodology provides a full lifecycle approach to these types of projects, combining key business and systems processes, Meridian’s proprietary products, and a talented team of experts.”

About Barbados Light & Power

The Barbados Light & Power Company supplies electricity to over 125,000 customers in Barbados and has established itself as one of the leading electrical utilities in the Caribbean. The company is committed to providing an efficient, safe and reliable electricity service to its customers.

About Meridian Integration

Meridian Integration, LLC, Jacksonville, Fla., is a full-service technology solutions firm, focused on providing cost-effective products and services to the utility industry, giving customers onshore resources at offshore rates. Meridian has a team of experts focused on providing managed services, consulting services, advisory services, and training to its many utility clients. In addition to these services, Meridian’s product development arm provides solutions, such as EDMS, a full-lifecycle data management solution, and M-CUES, Meridian’s Customer Utility Engagement System, which provides a cutting-edge web self-service solution to utilities and their customers.

About Split Rock Consulting

Split Rock, Sun Prairie, Wis., works with gas, water, electricity and solid waste utilities and suppliers. Their team of consultants has worked in the industry for decades and brings with them a deep insight into the challenges facing an organization embarking upon changes to their information systems.

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