Driving the Digital Evolution of
Utility Companies

Oracle Energy and Water
  • Advisory and Planning
  • Implementation
  • Upgrade
  • Support

Customer Experience
  • Digital Engagement Platform
  • Manage Customer Touch Points
  • Bill Presentment
  • Payment Processing
  • Real-time CIS Integration
  • Customer & Agent Dashboards
  • Customer Self Service
  • Fully Customizable
Professional Services
  • Project Management Office (PMO)
  • Organizational Change Management (OCM)
  • Application Maintenance
  • Application Support
  • Data Governance
  • Cyber Security
  • Quality Assurance Testing
Advisory Capabilities
  • Business Process Assessments
  • IT Technology Assessments
  • Business & Technology Planning
  • Vendor Evaluation & Awards

Transform Your
Customer Experience with IDEA

Meridian’s state-of-the-art digital engagement platform seamlessly integrates all critical customer touch points, including bill presentment, payment processing, and customer engagement.

  • Real-time CIS integration for all customer transactions, including electronic payments, outage information, and usage information
  • Comprehensive customer and agent dashboards that keep you informed and in control
  • Robust end-to-end customer self-service capabilities that reduce operational costs and improve efficiencies
  • A fully customizable interface to align with your brand standards

Experience the Power Of

Our End-to-End IT Solutions

Our Partners & Clients

Since 2008, we’ve worked with hundreds of utilities and energy companies

From Our Customers

We serve a diverse range of clients in the water, gas, electric, and municipal services sectors.