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Meridian Integration Completes Successful CC&B Upgrade

August 24, 2015

Meridian Integration (Meridian), a leader in utility business and technology solutions, announced the completion of its Barbados Light & Power Co. Ltd. (BL&P) upgrade to CC&B version 2.4. The three-month effort involved an interactive fit-gap analysis of configuration and application functionality, the conversion of over seven years of historical customer data, and the redevelopment and testing of reports, interfaces, and other elements of customized code. For this effort, Meridian partnered with Split Rock Consulting, Inc. (Split Rock).

“We are very excited about the outcome of this upgrade and the results which we were able to achieve. BL&P voiced a tremendous level of satisfaction with the effort,” says Zendrick Cunningham, Meridian CEO. “There are only a handful of CC&B upgrades which have been accomplished within this timeframe.”

Meridian was responsible for project management, data conversion, the delivery of text-based, table and XAI driven interfaces, and the conversion of Java and COBOL plug-ins. They were also responsible for the substantial redevelopment effort of approximately 200 Business Objects Crystal Reports for use in Oracle BI Publisher. In addition, Meridian led the fit-gap analysis effort, which involved comparing functionality utilized by BL&P in the 2.0.5 version of CC&B to the newer 2.4, in order to identify configuration, business process, and training impacts that had to be addressed during the upgrade.

Amanda Bayley, the BL&P Project Director and Customer Services Functional Business Analyst, states, “Meridian’s team brought their skills, knowledge and innovative approaches to our project. We gave them an extremely aggressive timeframe for the implementation, and their experience and ability to adapt to changing project conditions, allowed us to see major successes very early on in the project. Meridian was able to marry their knowledge of the CC&B application with their home-grown product offering, the Meridian Migration Manager. As a result, our testers had reliable data with which to test our many business processes and reports, in very short order.” Bayley continues, “In the end, Meridian went above and beyond what was expected. This allowed us to benefit from an uneventful go-live weekend, which saw the fastest conversion processing window for the project and a stable system immediately thereafter.”

“Agreeing and adhering to the scope of work was the key to our success,” says John Hanke, President of Split Rock and Project Manager. “Given the tight schedule, it was critical to define all the activities and deliverables and then keep the team’s focus on those tasks.”

Cunningham adds, “By working on an aggressive schedule like this, it helped us to develop a solid template for future upgrades, whether the application in question is CC&B 2.4 or 2.5. We were able to breakdown our activities and processes in a way that will allow us to transfer them to our other projects. Our implementation methodology provides a full lifecycle approach to these types of projects, combining key business and systems processes, Meridian’s proprietary products, and a talented team of experts.”

About Barbados Light & Power

The Barbados Light & Power Company supplies electricity to over 125,000 customers in Barbados and has established itself as one of the leading electrical utilities in the Caribbean. The company is committed to providing an efficient, safe and reliable electricity service to its customers.

About Meridian Integration

Meridian Integration, LLC, Jacksonville, Fla., is a full-service technology solutions firm, focused on providing cost-effective products and services to the utility industry, giving customers onshore resources at offshore rates. Meridian has a team of experts focused on providing managed services, consulting services, advisory services, and training to its many utility clients. In addition to these services, Meridian’s product development arm provides solutions, such as EDMS, a full-lifecycle data management solution, and M-CUES, Meridian’s Customer Utility Engagement System, which provides a cutting-edge web self-service solution to utilities and their customers.

About Split Rock Consulting

Split Rock, Sun Prairie, Wis., works with gas, water, electricity and solid waste utilities and suppliers. Their team of consultants has worked in the industry for decades and brings with them a deep insight into the challenges facing an organization embarking upon changes to their information systems.

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